Every cruise call, fully covered
Cruise Agency
Overview
Cruise operations demand more than standard agency support. Our in-house cruise team brings hands-on expertise, local insight, and a boutique approach to ensure smooth port calls, strong crew support, and a high-quality experience for your guests.
Based in Piraeus and Thessaloniki, just steps away from the terminals, we serve all major Greek cruise ports and Cyprus, delivering consistent and reliable coverage across the region.
GET IN TOUCH WITH US TODAYCruise Support
Services
We handle berth reservations and oversee each stage of the port call in close coordination with local authorities. Our focus is on keeping operations smooth and timely throughout the vessel’s stay, while addressing any needs as they arise.
We manage crew changes in full compliance with immigration and port regulations. From transport and accommodation to visas, every step is handled with consistency, clear communication, and close attention to detail.
We coordinate urgent medical cases from the first call, arranging safe transportation, supporting treatment, and managing follow-up care with trusted local clinics and hospitals. Each case is handled promptly and discreetly in line with port health protocols.
Handling freight forwarding, customs clearance, storage, and final onboard delivery through to landings, we ensure every step runs smoothly. Port equipment and manpower are arranged precisely to fit your vessel’s schedule and local port procedures.
With extensive experience and a strong network of trusted suppliers and ship chandlers, our team sources and delivers fresh provisions, bonded stores, and consumables reliably. Every order is tailored to your vessel’s needs, balancing high-quality standards with cost efficiency.
We serve as your single point of contact for all billing and payment matters across Greece and Cyprus, centralising and standardising disbursement processes. Our consistent approach simplifies financial management while remaining flexible to meet reporting deadlines, formats, and systems.
Cruise-Focused
Expertise
Cruise calls operate on tight schedules and high service expectations. Our team works with a proactive and detail-driven approach, ensuring rapid response, clear communication, and seamless coordination throughout every stage of the call, with a clear focus on both crew and guest needs.
Planning begins well in advance to anticipate operational requirements and support each port call with precision and care, helping you focus on what matters most — your guests.
Delivering Excellence,
Every Step of the Way
Operational Flexibility
Extensive cruise experience combined with integrated support across Greece and Cyprus, adapting to each vessel’s operational needs.
Always On Call
Available 24/7 to respond quickly and support your vessel throughout every stage of the call.
Strong Local Partnerships
Close cooperation with port authorities, terminals, and local service providers ensures smooth coordination.
Transparent Communication
Consistent communication and transparent cost management for every cruise call.
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